Refund policy

Return Policy

Due to the nature of our handmade products, we cannot accept returns or exchanges. However, we take great pride in the quality of our products and strive to ensure your complete satisfaction.

If you have any issues with your order, please contact us within 5 days of receiving your package. We will do our best to resolve any concerns promptly.

Please note that due to the personalized nature of our products and the use of natural ingredients, slight variations may occur.

We appreciate your understanding.

Preorders before shipment

The above return restrictions do not prevent you from canceling a preorder before shipment for a full refund. See our preorder cancellation policy. Nothing in this policy limits rights provided by applicable law for damaged, defective, incorrect, or unfulfilled orders.